Blackberry email folders not updating

After one of my recent Windows Updates, Microsoft Outlook has stopped syncing the emails and was not sending, receiving, refreshing or downloading any new email.While my other accounts were syncing, one Hotmail email account had stopped syncing. Now under Info, click on Account Settings and open the settings for the affected account.Move your messages back into the folder you want them to live in long-term. But Outlook still shows the folder was last updated more than 15 mins earlier. You can see the Sync Stats for the Inbox folder aren't correct (this is missing recent emails), unless you perform any of the above steps: The Outlook Connection Status appears fine: When Outlook is autoconfigured I noticed that the Send/Receive group is configured like this by default: If I tick the check box for "Include the selected account for this group" Outlook still doesn't update the Inbox unless it's closed and reopened.

If your mail app has already created a folder called "Sent Messages" to use, prior to Nov 2018, you can fix this easily!

Therefore to solve the problem, you must fix the configuration so that the folder name is consistent across all device AND that it's specified as a server-side folder, and not a local one.

When you add your mail account to your mail program, it should automatically configure your Sent folder in this manner, however this does not always happen in practice.

Be sure to select the correct ones of your device and mail app.

The Black Berry 10 OS will auto configure your sent folder for synchronization, however if you're using it with Outlook, you may need force Outlook to Synchronize folders to get things working properly with your Black Berry 10 device.

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