Global address list is not updating
The Microsoft Exchange default is for this to update at 5 AM each morning.
” Well, the truth of the matter is that our new joiner Joe is in fact , an update to the Address Book won’t become available to the user until about 48 hours after the change.
On the toolbar, in the farthest group on the right labeled "Find", click on "Address Book" 2.
In that address list, select "Tools" and then click on "Options" 3.
The GAL appears to be complete otherwise, but newly-created users do not appear. During the logging I performed a manual update of the Black Berry Manager profile's Address Book.
Outlook clients on other machines do have a complete GAL including all newly-created users.