Validating a survey

The hypotheses for the four sample research questions would be: There is a significant relationship between a customer's age and their level of satisfaction with the service.

There is a significant difference between the level of male and female satisfaction with the service.

Now you can repair or restore the Voice of the Customer configuration from the Voice of the Customer Configurations page.

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If the Voice of the Customer solution is accidentally deleted or misconfigured, it might not be able to receive survey responses.

The null hypothesis is created from the hypothesis by adding the words "no" or "not" to the statement.

For example, the null hypotheses for the two examples would be: There is no significant relationship between a customer's age and their level of satisfaction with the service.

Business and social science researchers often ask non-testable research questions.

The shortcoming with these types of questions is that they do not provide objective cut-off points for decision-makers.

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